Legal Information

Important legal documents and policies for Mapility AS services

Privacy Policy

Last updated: December 2024

At Mapility AS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

  • Personal information you provide (name, email, company details)
  • Usage data and analytics
  • Device and browser information
  • Cookies and similar technologies

How We Use Your Information

  • Provide and maintain our services
  • Process transactions and send notifications
  • Improve our platform and user experience
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our platform.

Terms of Service

Last updated: December 2024

These Terms of Service govern your use of Mapility AS services. By accessing or using our services, you agree to be bound by these terms.

Service Description

Mapility provides business capability mapping and process optimization software as a service (SaaS). Our platform helps organizations visualize, analyze, and improve their business capabilities.

User Responsibilities

  • Maintain the confidentiality of your account credentials
  • Use the service in compliance with applicable laws
  • Not attempt to disrupt or compromise our systems
  • Respect intellectual property rights

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. Scheduled maintenance will be communicated in advance.

GDPR Compliance

Last updated: December 2024

Mapility AS is committed to compliance with the General Data Protection Regulation (GDPR) and protecting the rights of EU residents.

Your Rights Under GDPR

  • Right to Access: Request access to your personal data
  • Right to Rectification: Correct inaccurate personal data
  • Right to Erasure: Request deletion of your personal data
  • Right to Portability: Transfer your data to another service
  • Right to Object: Object to processing of your personal data

Legal Basis for Processing

We process personal data based on consent, contract performance, legal obligations, and legitimate interests in accordance with GDPR requirements.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at dpo@mapility.com


If you have questions about these legal documents, please contact us at legal@mapility.com